This is the pain which my wife Wendy has had to endure due to a filling that she obtained at Samuels Dental Arts in Gettysburg, Pa.. She started experiencing pain right after the meeting, and went back to Dr. Berger At Samuels Dental Arts many times, but had been told that"It requires to repay", or"The pain will go away as soon as the tooth above it receives pulled". But it did not.
When Wendy told Dr. Berger that the filling was causing her pain, She was snippily told,"I stand by my job, there is not anything wrong with the filling". Dr. Berger wouldn't even take a follow up to verify her work.
The pain eventually advanced to constant and excruciating and we moved to another dentist.
Last night Wendy experienced a root canal to remove the filling and fix the damage.
We contacted Samuels Dental Arts and asked them to reimburse us for the money we spent fixing their mistake. They flat out denied.
I've never aired my grievances on Facebook before, but seeing my spouse have to bear the pain she went though because a dentist wouldn't take a simple x-ray to verify her work warrants my rage.
What kind of dentist would rather find a patient Samuels Dental Arts go through excruciating pain, than acknowledge that they might have made a mistake and correct it?
I submitted this video into the Samuels Dental Arts Facebook page, so the can view Wendy's pain.
Wendy was trying for the past week to get her documents sent to her to give to her new dentist. She calls daily to see whether they've been sent only to be informed by the Office Manager, Paula, that she wants to confer with Dr. Samuels about it.
Wendy was told a few times yesterday by Paula, that"by legislation, they have two weeks to send out them".
So when you have a patient that has been in pain for 8 months, and is currenty at excrutiaing pain and will be trying to find some relief from it, your workplace is only likely to do the minimal amount for her that's required by law? Unbelievable!